Terms of Service

1. Website Use

Customers may use our website solely for lawful purposes and personal shopping activities. By using this website, you agree not to:

• Violate any applicable laws or regulations.
• Use the website for fraudulent or misleading activities.
• Attempt unauthorized access to systems, accounts, or data.
• Interfere with website functionality or security.
• Use automated tools to copy, scrape, or disrupt website operations.
• Submit false information during checkout or account creation.

We reserve the right to restrict, suspend, or terminate access to users who violate these terms or engage in activities that negatively affect our business operations, customers, or website security.

2. Product Information

Firstduews offers women’s footwear products including boots, loafers slip-ons, pumps, and slippers.

We strive to provide accurate product descriptions, pricing details, sizing information, and product images throughout the website. However, slight differences may occur due to screen settings, lighting conditions, manufacturing updates, or product presentation variations.

We reserve the right to:

• Modify product details or pricing without prior notice.
• Discontinue products at any time.
• Limit product availability or quantities.
• Correct errors related to pricing, descriptions, or inventory.

Product availability displayed on the website may change without notice due to inventory updates or purchasing demand.

3. Orders & Acceptance

Placing an order through our website does not automatically guarantee order acceptance. All orders are subject to verification, payment confirmation, inventory availability, and fraud prevention review.

We reserve the right to decline, cancel, or limit any order for reasons including but not limited to:

• Suspected fraudulent activity
• Payment authorization failure
• Incorrect pricing information
• Inventory shortages
• Shipping restrictions
• Incomplete or inaccurate customer information

If an order cannot be fulfilled, customers may be contacted regarding available alternatives or refund arrangements.

Customers are responsible for ensuring all billing and shipping information is accurate before submitting an order.

4. Pricing & Payments

All prices displayed on the Firstduews website are listed in U.S. Dollars (USD) unless otherwise stated.

Customers agree to provide valid payment information and authorize payment for all purchases made through the website.

We reserve the right to update pricing, promotional offers, shipping fees, or product availability at any time without prior notice.

If pricing errors occur due to technical issues or system inaccuracies, we reserve the right to cancel affected orders and provide appropriate notification to the customer.

5. Shipping & Delivery

Shipping timelines, delivery estimates, handling times, and shipping procedures are outlined in our Shipping & Delivery Policy.

Estimated delivery times are provided for informational purposes and are not guaranteed delivery commitments.

Firstduews is not responsible for shipping delays caused by:

• Carrier disruptions
• Weather conditions
• Natural disasters
• Incorrect shipping information
• Customs or transportation interruptions
• High seasonal shipping demand

Customers are responsible for reviewing shipping information carefully before placing an order.

6. Returns & Refunds

Return eligibility, refund timelines, exchange procedures, and related conditions are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy carefully before completing a purchase.

Approved refunds are processed according to the timelines specified in the applicable policy and payment provider procedures.

7. Intellectual Property

All website content available on Firstduews, including but not limited to:

• Logos
• Text
• Graphics
• Images
• Icons
• Design elements
• Website layout
• Product presentation materials

is the property of Firstduews or its content suppliers and is protected under applicable intellectual property laws.

Customers may not reproduce, distribute, modify, republish, or exploit website content without prior written authorization.

8. Account Responsibility

If customers create an account through our website, they are responsible for maintaining the confidentiality of their account credentials and restricting unauthorized access.

Customers agree to:

• Provide accurate information
• Maintain updated account details
• Protect login credentials
• Notify us of suspected unauthorized account activity

We are not responsible for losses resulting from unauthorized account access caused by customer negligence or credential sharing.

9. Limitation of Liability

To the maximum extent permitted by law, Firstduews shall not be liable for indirect, incidental, consequential, or special damages arising from:

• Website interruptions
• Product availability issues
• Shipping delays
• Technical errors
• Unauthorized account access
• Customer misuse of products

Our total liability relating to any order or claim shall not exceed the amount paid by the customer for the applicable order.

Nothing in these Terms of Service excludes rights that cannot legally be limited under applicable law.

10. Third-Party Services

Certain services available through our website may involve third-party providers, including payment processors, shipping carriers, analytics tools, or external platforms.

We are not responsible for the policies, practices, or operations of third-party services that operate independently from Firstduews.

Customers may be subject to additional terms and conditions when interacting with third-party platforms or services connected to our website.

11. Privacy & Data Usage

Customer information submitted through the website is handled according to our Privacy Policy.

We implement reasonable administrative and technical measures designed to protect customer information and maintain secure transaction processing.

Customers are encouraged to review our Privacy Policy for additional details regarding information collection, usage, and security practices.

12. Changes to Terms

Firstduews reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website unless otherwise stated.

Customers are encouraged to review these Terms periodically to remain informed about current policies and conditions.

Continued use of the website following updates constitutes acceptance of the revised Terms of Service.

13. Governing Principles

These Terms of Service are intended to operate in accordance with applicable laws and consumer protection standards relevant to our business operations.

If any provision of these Terms is determined to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

14. Store Information

Firstduews is committed to maintaining a transparent, secure, and professional shopping environment for all customers. By using our website and services, customers acknowledge and agree to the terms outlined in this Terms of Service agreement.