This Privacy Policy explains how Firstduews collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. We are committed to respecting your privacy and handling your information in a transparent and responsible manner.

This policy applies to all visitors and customers within the United States and is designed to comply with Google Merchant Center requirements, applicable privacy laws, and standard e-commerce best practices. By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

When you interact with our website, we may collect certain types of information to provide and improve our services. The information we collect falls into the following categories:

Personal Information

• Full name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Order and transaction details

Technical and Usage Information

• IP address
• Browser type and device information
• Pages visited and interactions with our website
• Date and time of access

2. How We Use Your Information

We use the information collected for legitimate business purposes, including but not limited to:

• Processing and fulfilling orders
• Providing shipping and delivery updates
• Communicating regarding orders, returns, and refunds
• Providing customer support
• Improving website performance and user experience
• Preventing fraud and unauthorized transactions

We do not use your personal information for purposes unrelated to operating our store or fulfilling customer requests.

3. Payment Information

Payments made on our website are processed through secure, third-party payment providers. Firstduews does not store or have direct access to your full payment card details.

Payment providers handle payment information in accordance with their own privacy and security policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure basic functionality, analyze traffic, and improve performance. Cookies allow us to recognize returning visitors and understand how our website is used.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Information Sharing

We do not sell, rent, or trade your personal information. We only share information with trusted third parties when necessary to operate our business, including:

• Shipping carriers for order delivery
• Payment processors for transaction handling
• Service providers that support website functionality

These third parties are authorized to use your information solely to perform services on our behalf.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While no online system can be guaranteed to be 100% secure, we continuously review and improve our security practices.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the information provided below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates take effect immediately upon being posted on our website.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Email: support@firstduews.com

Last updated: January 14, 2026